Privacy Policy

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What information do we collect? 

We collect standard network information about you such as your IP address, geographical location, operating system, web browser, device type, and other non peronaly identifiable information sent by your web browser or operating system when you connect to this website. We collect personal information from you when you register for an account on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, country, or other information. 

You may, however, visit our site anonymously without registering for an account.

Third-party vendors use cookies and other tracking mechanisms to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide will be used to send you information, company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

• To comply with law enforcement requests

  We will comply with all requests from law enforcement for data obtained from your interaction with this website and will report crimes committed on or against this website, it's staff, or visitors to the appropriate authorities. If you commit a crime or civil violation during your use of this website we reserve the right to use any data obtained from your interaction here to pursue civil and or criminal charges against you.

  
  How do we protect your information? 
  
  We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. 
  
  We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
  
  After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
  
  Do we use cookies? 
  
  Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
  
  We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
  
  Do we disclose any information to outside parties? 
  
  We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
  
  Your IP address is not considered personally identifiable information as it would require a court order to determine your identity from your IP address. Therefor your IP address my be disclosed to 3rd party partners or to the public in general at the discretion of the administration of this website.
  
  Third party links 
  
  Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
  
  California Online Privacy Protection Act Compliance
  
  Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
  
  As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.
  
  Children's Online Privacy Protection Act Compliance 
  
  We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
  
  GDPR Compliance 
   

• We will notify you of a data breach within 72 hours. 

• We maintain a Data Retention Policy that details the retention period for personal data based on our analysis of how long the specific data is reasonably required for legal or business purposes. When we no longer need personal data, we securely delete or destroy it. Aggregated data, which cannot identify a device/browser (or individual) and is used for purposes of reporting and analysis, is maintained for as long as commercially necessary. 

• You may contact our Data Protection Officer by emailing sales@metrofuser.com with the subject line "ATTN: Data Protection Officer". You must include the words "Data Protection Officer" in your subject line for your email to be routed correctly. Please allow up to 14 days for a response. 

• Log and Usage Data 
  
  We may log information when you access or view this website. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, search terms, etc.. We will delete any IP addresses collected associated with such view only type browsing "http request data" after one year. 
  
  If you post data to this website in the form of logging into your account, submitting a new thread (topic), reply to an existing thread, vote, rate, etc the IP address associated with that "http post" interaction will remain in our database as long as the associated published material is available to the members. If a post is deleted the associated IP address will be deleted within 100 days. If you are banned from this website your IP address will remain in our database until the next ban reset which happens periodically. 
  
  While you grant us a lifetime royalty-free licenses to publish your posts on this website under certain circumstance we will delete the IP address or any other "personal data" associated with a user id number or post from our database. If you feel you have submitted "personal data" to this website in the form of a post you can edit that post at any time by logging into your account. 
  
  If you do not have an account on this website and feel the information you or others have submitted amounts to "personal data" as defined by GDPR such as a name, a home address, a photo, an email address, bank details, medical information, IP address, etc. you may request removal and get immediate attention by using the "report abusive post" feature located next to each post on our website or contact our Data Protection Officer by emailing sales@metrofuser.com with the subject "ATTN: Data Protection Officer" to address your concerns. 
  
  Terms and Conditions 
  
  Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.metrofuser.com
  
  Your Consent 
  
  By using our site, you consent to our online privacy policy.
  
  Changes to our Privacy Policy 
  
  If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 
  
  This policy was last modified on 5-25-18